Effective Date: 11 April 2025
Thank you for choosing rtrade.in
We value your trust and aim to offer complete transparency regarding our refund and return process.
Please read this Refund and Return Policy carefully before purchasing any product, service, or digital content from our website.
1. Digital Products / Services
All our products, courses, tools, or downloadable content are digital in nature.
Due to the digital format, once purchased and accessed, we generally do not offer refunds unless clearly stated otherwise.
This includes:
- PDF Guides
- E-Books
- Financial Templates
- Online Courses
- Software Tools
- Membership Access
- Downloadable Content
2. Refund Eligibility
Refunds may only be considered in the following rare scenarios:
| Reason | Eligibility |
|---|---|
| Technical issues where product is not accessible even after support assistance | Eligible for refund |
| Duplicate Payment | Eligible for refund |
| Wrong Product Delivered | Eligible (if not accessed/downloaded yet) |
| Dissatisfaction without valid reason | Not eligible (Due to digital nature) |
3. Refund Request Process
To request a refund, please email us within 3 days of purchase at:
📧 [Support@rtrade.in]
Include:
- Order ID
- Date of Purchase
- Payment Screenshot
- Reason for Refund Request
We will review your request within 3-5 business days.
If the refund is approved from our end the amount will be credited to your original payment method within 7-10 working days.
4. Non-Refundable Items
We do not offer refunds on:
- Downloaded Products
- Accessed Content
- Customized Services
- Completed Consultations
5. Return &Cancellation Policy
Since our products/services are digital we don’t provide any return and Cancellation
- No order cancellation is allowed once payment is completed.
- Please review product details carefully before purchase.
6. Support Policy
Facing technical issues or trouble accessing your purchase?
Contact us anytime at:
📧 [Support@rtrade.in]
We are always happy to help you resolve access or usage issues.
7. Modification of Policy
https://rtrade.in/ reserves the right to update or modify this Refund & Return Policy at any time without prior notice.
Latest policy version will always be available on this page.
8. Contact Us
For Refund, Return, or Cancellation Queries:
- Email: Support@rtrade.in
Note: By purchasing from rtrade.in , you agree to our Refund & Return Policy.